Interpersonal Skills

—Interdependence is more important than independence for organizational excellence.

—Private victory precedes public victory.

—In relationship little things are big things.

—Slow is fast and fast is slow. You can not put out the flowers to see if the roots are coming.

Interpersonal Skills

—Interpersonal skills are the skills that a person uses to interact with other people.

—Interpersonal skills are sometimes also referred to as people skills or communication skills.

—It is how well you communicate with someone and how well you behave or carry yourself.

Importance

—How you are perceived by your manager and co workers plays a large role in things as minor as your day-to-day happiness at the office and as major as the future of your career.

—No matter how hard you work or how many brilliant ideas you may have, if you can't connect with the people who work around you, your professional life will suffer.

Problems faced due to poor Interpersonal Skills

—Communication Problems leading to delay, lack of support

—Lack of motivation

—Opposition in the organization

—Operational Problems

—Hinders team work

—Lack of consensus and poor coordination

Tips for Good Interpersonal Skills

—Smile and be kind

—Give Honest and sincere appreciation

—Pay attention to others

—Practice active listening

—Bring people together

—Resolve conflicts

—Communicate clearly

—Develop a sense of humor

—See it from their side

—Don't criticize and complain

—Discuss but don't argue

—Emphatic Listening

—Apologising sincerely

—Keeping commitments

—Attending to little things

—Criticise action/behaviour not personality

——Superficial words/actions/duplicity can be sensed

—Saying what we mean and meaning what we say

—Don't be sarcastic and put others down.

—Practice honesty, integrity and sincerity.

—Control your Ego and anger-" You may win situations but you will lose people."

—Change yourself first